Customer Support
We're here to help! Choose how you'd like to reach us
WhatsApp Support
Get instant help via WhatsApp. Our team typically responds within minutes.
Email Support
Send us an email and we'll get back to you within 24 hours.
Phone Support
Call us directly for urgent issues or complex inquiries.
Frequently Asked Questions
Find quick answers to common questions
Go to Dashboard → Add Money, select your payment method (eSewa, Khalti, or Fonepay), scan the QR code, make payment with the provided remark, then submit the transaction ID. Your wallet will be credited after admin approval.
Most orders are processed within 5-30 minutes during business hours. For urgent orders, please contact us via WhatsApp for faster service.
We accept eSewa, Khalti, and Fonepay for adding money to your wallet. All payments are processed securely.
Please double-check your game ID and details before placing an order. Refunds for incorrect details may not be possible once the order is processed. Contact support immediately if you made a mistake.
Yes! We use secure payment methods (eSewa, Khalti, Fonepay) and never store your payment credentials. All transactions are encrypted and secure.
Login to your account and go to Dashboard → My Orders to see all your order history and current status. You can also contact support with your order ID for updates.